1. About this Privacy Policy
This Privacy Policy explains how LambDroids Soft Solutions ("LambDroids", "we", "us" or "our") handles personal information when you use lambdroids.com, LambDroids Workspace, our client and employee portals, or communicate with us about our services.
2. Information we may collect
Depending on how you use our services, we may process account and identity information such as name, email address, phone number, username, role, company and job details; client and project information; project tasks, progress, reports, milestones and feedback; employee attendance and leave information; CRM and enquiry information; and technical/security information such as authentication tokens, login activity, IP address, device/browser information and server logs where generated by our systems or hosting providers.
3. How we use information
We use information to create and administer authorised accounts, provide our website and Workspace features, manage client projects and employee workflows, communicate about services and support, maintain project and business records, secure our systems, prevent misuse, diagnose technical problems, comply with applicable legal obligations, and improve our services.
4. Legal basis and consent
We process personal information where necessary to provide requested services or perform our agreements, to meet legal obligations, for legitimate business and security purposes where permitted, and on the basis of consent where applicable. You may withdraw consent where processing depends on consent, subject to applicable law and legitimate retention requirements.
5. Sharing and service providers
We do not sell personal information. Information may be made available to authorised LambDroids personnel and to service providers that support hosting, infrastructure, communications, security, analytics or other business operations, only as reasonably necessary for those purposes. We may also disclose information when required by law or to protect legal rights, users, systems or the public.
6. Client and employee access
Workspace uses role-based access. Clients are intended to access information made available for their own account and projects. Employees and authorised internal roles receive access according to their responsibilities. Owners and other authorised administrators may manage business records and access as required for administration and service delivery.
7. Data retention and account status
We retain information for as long as reasonably necessary for the purposes described above, including providing services, maintaining project and business records, resolving disputes, security, and meeting legal or contractual requirements. Suspending, deactivating or terminating an account may block access without automatically deleting associated business records. Where deletion is requested, we assess the request under applicable law and may retain information that we are legally or legitimately required to keep.
8. Data security
We use reasonable administrative and technical safeguards designed to protect information, including authenticated access and role-based controls. No internet transmission or storage system can be guaranteed to be completely secure.
9. Your choices and rights
Subject to applicable law, you may ask us to access, correct or update personal information associated with you, withdraw consent where applicable, or request deletion or restriction of eligible personal information. Some information may need to be retained for legal, security, contractual or legitimate business-record purposes.
10. Children
Our business services and Workspace are not intended for children to create or use independently unless specifically authorised and lawful. If you believe personal information relating to a child has been provided to us improperly, please contact us.
11. International processing
Our service providers or infrastructure may process information in locations different from your own. Where applicable, we take reasonable steps to use appropriate protections for such processing.
12. Third-party services and links
Our website or app may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and LambDroids is not responsible for third-party privacy practices.
13. Changes to this policy
We may update this Privacy Policy as our services, legal requirements or practices change. The current version will be published on this page with its updated date.
14. Contact
For privacy questions or requests, contact contact@lambdroids.com. LambDroids Soft Solutions is based in Coimbatore,India.